Common Repair Questions – iMobile Denver

Common Repair Questions – iMobile Denver

Helpful Answers About Our Services, Warranty, Process, and More

Q1: Who is iMobile Denver?

iMobile Denver is a five-star device repair shop located on Sheridan Blvd in Denver, CO. We’ve been serving the community for over five years, providing professional repairs for iPhones, Samsung phones, tablets, computers, game consoles, and more. Our goal is to deliver fast, affordable, and long-lasting repairs backed by genuine parts and expert technicians.

Q2: What types of devices do you repair?

We repair nearly all types of electronic devices — iPhones, Androids, iPads, Samsung Tablets, MacBooks, computers, Apple Watches, and even gaming consoles. You can explore our full range of services on the Repair Services page.

Q3: How long does a typical repair take?

Most phone and tablet repairs are completed in under 30 minutes. We specialize in same-day service so you can get your device back the very same day.

Q4: Do I need an appointment for a repair?

No appointment is required. Walk-ins are always welcome during our business hours, or you can use the Instant Quote tool to let us know your issue in advance.

Q5: What warranty do you offer on repairs?

We stand behind every repair with a 30-day warranty on parts and labor. If something isn’t working correctly after your repair, simply bring it back within 30 days and we’ll take care of it at no charge.

Q6: What makes iMobile Denver different from other repair shops?

We combine speed, quality, and transparency. Our technicians use only brand-name parts, provide honest diagnostics, and complete most repairs while you wait. Every customer also receives friendly, bilingual service from our team.

Q7: Do you offer any discounts or promotions?

Yes! First-time customers receive $10 off repairs, and we offer 20% off accessories year-round. Check our About Us page or call (720) 224-5403 for current offers.

Q8: Can I finance my repair or device purchase?

Yes. We partner with Acima and Payvantage to provide easy financing. You can apply directly through our Financing page.

Q9: What if my device stops working again after repair?

Our 30-day warranty covers you. Just return the device within that period and our technicians will recheck and resolve the issue promptly.

Q10: How do I know which repair my phone or tablet needs?

If you’re unsure, we offer free diagnostic testing. Our team will inspect your device and tell you exactly what’s wrong before any repair begins. You can get a quote online or bring it directly to the store.

Q11: Do you sell refurbished phones or devices?

Yes, we sell used and refurbished phones, tablets, and computers. All devices are tested, fully functional, and come with warranty coverage.

Q12: Can I trade in or sell my old device?

Absolutely. iMobile Denver buys and trades used or broken phones and tablets. Bring your device for an appraisal, or visit our About Us page for more information.

Q13: Do you offer repair services for Spanish-speaking customers?

Yes. We proudly serve our Spanish-speaking community through our bilingual support line at (720) 319-9262 — ask for Aria D.

Q14: What brands do you use for replacement parts?

We only use top-quality, brand-name parts sourced from trusted suppliers. This ensures long-lasting repairs and maintains your device’s performance and appearance.

Q15: Do you repair devices that were previously opened or serviced elsewhere?

Yes, as long as the damage is repairable. We’ll perform a diagnostic test first to confirm what needs fixing before proceeding.

Q16: How do I start my repair online?

Simply click the Get Instant Quote button on our website, select your device, and describe the issue. Our team will respond quickly with your estimate and next steps.

Q17: Can I drop off my device and pick it up later?

Yes. You can drop off your phone, tablet, or laptop during open hours and pick it up once it’s repaired. Most devices are ready within the same day.

Q18: What are your store hours?

We’re open Monday, Wednesday–Saturday 11 am – 7 pm and Sunday 12 pm – 6 pm. We’re closed on Tuesdays. Visit our location page for updates.

Q19: Where are you located?

We’re located at 1272 S Sheridan Blvd, Denver, CO 80232. You can find directions and parking details on our Denver location page.

Q20: How can I contact you?

You can call Mehmet D. at (720) 224-5403 or Aria D. at (720) 319-9262 (Spanish line). You can also reach us by email at imobiledenver@gmail.com or through our Contact Us page.